We accept the following payment methods: Credit or debit card, PayPal, Bank transfer and Cash on delivery (in Spain only, except Islands).

7.1. Secure payment
User safety is our highest priority, and that is why we use great caution and the highest safety standards while dealing with User personal data. For safe transferring of customer data during the ordering process and especially credit card details, WISENET SL uses a secure transfer method – the “Secure Socket Layer” (SSL) connection.

7.2. Credit cards
Credit cards will be subject to checks and authorizations by the issuing bank, if said entity does not authorize payment, WISENET SL will not be responsible for any delay or failure to deliver and may not enter into any agreement with the User.

7.3 Paypal
If the User would like to pay with PayPal, he has to choose the payment option “PayPal” during an order. After confirming the order, the User will promptly be led through the payment process without having to enter any further information. As soon as the User has successfully completed this process, the order will continue to be processed.

7.4 Bank Transfer Through this payment method, the User must ensure that he correctly enters the exact amount of the purchase order, his name (the same name as the name he used to register his account) and the reference number of the order. In case of error, WISENET SL cannot validate the order, which will be canceled.

7.5 Payment upon Delivery
Payment upon delivery is only available in Spain (except Islands) and an additional charge will be applied. The cost of the Payment upon Delivery (shipping costs excluded) is 30 euros. The courier will charge the price of the order when it is delivered to the User address. The User will pay the total amount of the order at delivery. The User must be present at the delivery address in order to receive and pay for the package. Orders with Payment upon delivery cannot be sent with express delivery.

7.6 Payment in Store
The User can also pick up the order in the WISENET SL store. The User will be informed when the order is available for collection.